• March 12, 2024
  • ubaidah khan
  • 0

EasyPaisa has become widely used in several places for mobile banking. Whether you have just changed your legal name or there was an error during registration, updating your name on your EasyPaisa account is critical for smooth transactions. In this article, we’ll walk you through the process of changing your name on EasyPaisa, ensuring that your account information remains correct and up to date.

Understanding the significance of accurate account information.

Before we get started, it’s important to understand why it’s critical to keep your EasyPaisa account information accurate. It not only ensures that your transactions are performed smoothly, but it also aids in identity verification, thereby increasing the security of your account.

To change your name on Easypaisa, follow these steps

  1. Login to your account

Start by opening the EasyPaisa app on your mobile device. To log in, please enter your credentials.

  1. Go to Account Settings

Once logged in, navigate to the ‘Settings’ or ‘Profile’ area. This is usually indicated by a gear symbol or a profile image.

  1. Access Customer SupportĀ 

Login to My Account Click the three dots to access My Account’s Profile Settings.

  1. Contact Customer Support

Scrolling down in My Accounts, you will see the option for customer service.

  1. Access Register New Complaints

Within the customer care section, look for the “Register New Complaints” option.

  1. Access personal information

Within the Register New Complaints area, look for the ‘Edit Personal Information’ option.

  1. Edit the name details

You will see fields here that display your current account information. Locate the ‘Name’ field and select the ‘Edit’ or ‘Change’ option next to it.

  1. Enter a new name and confirm the CNIC issuance date

Input your correct name or make the required changes. Check that the name matches your legal documents to avoid future verification complications. After making the necessary changes, scroll down to choose your CNIC Issuance Date and click the ‘Confirm’ button.

  1. Save changes

After making any necessary changes, scroll down and click the ‘Save’ or ‘Update’ option.

  1. Contact Customer Support (if necessary)

If you have any problems or the app does not enable name changes, contact EasyPaisa’s customer service. They can walk you through the procedure or make the necessary changes on their end.

Changing your name on your EasyPaisa account is simple, but accuracy is crucial for a flawless banking experience. By following the procedures mentioned above and keeping our suggestions in mind, you can quickly update your account information and continue to enjoy the ease that EasyPaisa provides. If in doubt, always contact their customer service for help.